Dlook website hosting issues again! Alex is moving to a new website

 Well this year has been challenging to say the least. I have been on to Dlook again twice today with two different matters. I appreciate the account manager may be busy or perhaps not in the office today, and obviously I will have to wait until the emails have been read before any further steps are taken. 

The past year I have been wondering what is going on because work has not be up to the usual standards. So out of curiosity I went online to the Dlook website and typed in Psychics in Canberra., I wasn’t listed!

I have paid to be listed in Canberra, nationally and internationally since 2017. Though that has been an issue every Christmas too, when my service was cut without my knowledge or permission despite me having paid for continued service uninterrupted throughout December and January. 

I only found out by people contacting me to say they can’t get on my website to pay. I was never given a discount or refund only a verbal apology. I told the accountant manager if this happened again I would leave because it has happened every single year. Only this year has been the first year of uninterrupted service but again the service was not what I paid for because I have not been listed properly and not under Canberra at all causing me a loss of income. 

I only today made this discovery that I have not been on my local listing. That was just out of curiosity after getting these two emails via Piivot. I went on to the Dlook website to look for my name in the advertising listing. Angry doesn’t even begin to describe how I feel right now. This is the straw that broke the camel’s back. Enough is enough I am now looking for a new website host. I just refuse to put up with this nonsense anymore.

No name to say that this is me International and National on the front page of Psychics and Clairvoyants, but I am not on the list for Canberra at all. How many people would actually bother to click on this? I am not the only person that doesn’t have their name displayed on the list. 

I looked on my website today at the contact page and suddenly the hours of service are different and medium is misspelled. How very unprofessional is this! 

I only went here because this week I have had two people enquiring and the email comes into my inbox as sent by Piivot with a .IO email address and I thought it was spam and blocked them. Only to find one lady had left a text message on my phone. So she is booked in and I unblocked the email.  I would not have known otherwise.

I am waiting for a response from my service manager to explain what piivot is doing on my website. I  don’t know what it is either. Other than something used by people in the IT industry. I have not been informed of any updates to my website either. That was the same last year too when my emails were unanswered by my account manager only to be told she is ill and hasn’t been able to return to work. So my emails were just left unattended. There are other staff members that can step in but apparently I “fell through the cracks” that was the excuse given. 

This is my contact page that is currently showing. I have no idea when it was changed. 

I only ever worked 10.00am to 3.00pm in all my years. My front page on the website clearly states that I work 10.00am to 3.00 pm.  I also work on weekends and public holidays since I started working. This looks totally unprofessional.

Update: 15 November  2023, 2.17pm Its still saying closed on the weekend. My account manager says we will fix it. That is after another email telling me the last one was sent to be fixed. So yeah I pull the pin the last day of my contract. Fool me once shame on you, fool me twice shame on me!

Service fees for readings

This is a screenshot of page 4 from my website. It is a scroll down website of 4 pages; and tab tops also. Which  is obvious to see when you visit the website. I am continually getting emails from people that can’t be bothered reading this page; asking how much do I charge. The website is well laid out and simple to navigate. Yes, you still do need to contact me to make a payment,  due to me removing PayPal. 

$80 for 30 minutes or $160 for an hour.