This is heartbreaking at such a critical time for the family. This just reminds us that nothing is guaranteed in this world. Telecommunications, the internet and emergency services. Just imagine how it would be in a war scenario. This dying woman didn’t get to say goodbye to her family and this has a lasting impact on her family and her spiritually too.
I don’t think the carrier service makes much difference whatsoever but going with the main one Telstra you might be in with a chance but who knows really. Your bank and your internet and phone are your lifeline in the modern world and this is the permanent reality for the whole world now. How can we put our trust and faith in something that we have absolutely no control over. But it has absolute control over us.